PRIVACY POLICY AND WEBSITE USE

At Iglesia Camino (hereinafter, “the Church” or “we”), we deeply value the trust of our community, visitors, members and donors. We understand that the privacy of your personal information is a fundamental aspect of pastoral care and respect for people.

This Privacy Policy describes in detail how we collect, use, store and protect the personal information you provide when browsing and interacting with our website https://www.iglesiacamino.co/ or through our institutional digital channels.

We collect information only when it is strictly necessary to fulfill our purposes of spiritual accompaniment, formation, community administration and communication. The information can be classified as follows:

A. Information provided voluntarily by the user:

• Prayer Request Forms: Name, email, contact number and the express content of your request or prayer motive.
• Membership and “Become a Member” process: First and last names, identification number, physical address, phone/WhatsApp number, date of birth, marital status and basic information about your walk of faith.
• Course and Formation registration: Contact details and academic or participation follow-up within the church.
• Counseling Request: Name, contact details and relevant information voluntarily provided for scheduling and attention in pastoral counseling.
• Service Areas and Volunteering: Personal information and time availability to join the service teams.
• Donations and Offerings: Name, identity document, email address and data required to issue receipts or accounting records. Note: Bank or credit card information is processed directly by secure payment platforms and is never stored on our servers.
• General Contact: Inquiries made through the contact form, email or WhatsApp channels (+57 305 317 3460).

B. Information collected automatically (Browsing data):

When interacting with our website, we may automatically collect certain non-identifiable data through cookies or web analytics tools, such as:

• IP Address (Internet Protocol Address).
• Type of browser and operating system used.
• Pages visited within https://www.iglesiacamino.co/, date and time of access.
• Time spent and interactions with the content.

The information collected on our website is used exclusively for the following ministerial and administrative purposes:

• Pastoral Care and Prayer: Process and pray for the requests received through our forms and virtual or in-person prayer rooms.
• Community Management: Administer the member registry, assignment to service areas and follow-up of course participants.
• Ministerial Communication: Send invitations to services, activity schedules, conferences, church events and resources for spiritual edification.
• Counseling Coordination: Schedule and follow up on the pastoral counseling appointments requested by users.
• Administrative and Accounting Management: Issue donation certificates, report financial information according to legal requirements in Colombia and keep the church’s administrative records.
• Improving the Digital Experience: Optimize the performance, accessibility and security of our website.

Our website uses technical and analytical cookies to provide a smooth and efficient browsing experience.

• Essential Cookies: Necessary for the correct functioning of the site and basic browsing.
• Analytical Cookies: Allow us to understand how visitors interact with the website in order to improve its structure and content.

The user can configure or disable the use of cookies at any time through their web browser settings. Please note that disabling certain cookies could limit some functionalities of the page.

To facilitate connectivity and the development of our activities, our website contains links to platforms operated by third parties, such as:

• Google Forms / Google Meet (for prayer forms and connection rooms).
• Google Maps (for the location of our venue at Calle 18 # 20-91, Barrio Jardín, Santa Marta).
• Social Media (Instagram, Facebook, YouTube and WhatsApp).
• External payment gateways for donations.

This Privacy Policy applies solely and exclusively to our website. Iglesia Camino is not responsible for the privacy practices, policies or content of third-party sites. We recommend reviewing the privacy policies of each external platform you visit.

At Iglesia Camino we implement reasonable technical, human and administrative security measures to protect your personal data against unauthorized access, loss, alteration or improper disclosure. Only authorized personnel (pastors, ministry leaders and administrative staff with confidentiality commitments) have access to the data collected.

We reserve the right to update or modify this Privacy Policy at any time to adapt it to regulatory, technical or pastoral organizational changes. Any update will be published in this same section, indicating the date of the last revision.